Business Consulting for Smart Utilities

Optimize operations. Reduce costs. Improve customer performance.
We help utility companies streamline core processes, enhance operational continuity, and strengthen the entire customer lifecycle — from contract to cash.
How we create value

Turning complexity into measurable performance

We help utilities streamline operations, accelerate revenue cycles, and stay fully compliant delivering tangible results across the entire value chain.

  • check-icon Redesign of commercial, technical, and customer operations
  • check-icon Reduced operational costs and management time
  • check-icon Improved Contract-to-Cash efficiency
  • check-icon Full regulatory alignment with ARERA across energy, gas, water, and waste

Engineered for Utility Transformation

From legacy systems to modern infrastructure, we bring the tools, expertise, and regulatory know-how to drive lasting change. Our solutions are purpose built for the unique demands of energy, gas, water, and waste operators, so you can move faster, reduce risk, and focus on what matters most: delivering value to your customers.

Electricity & Gas

Managing fluctuations in the wholesale market and ARERA’s constant regulatory decisions requires a level of agility that custom-built systems can no longer provide. Why waste your budget on endless maintenance when you can have a natively integrated platform?

Waste & Water

The water and environmental sector of today demands surgical precision, from leak management and smart metering to waste management in line with the principles of the circular economy. However, building a solution from scratch can result in overlooking the complexity of on-site logistics and pay-as-you-go billing (TARIP).

Our Solutions

Solutions built for real-world utility challenges

From Contract-to-Cash to automation and communication, our platform helps utilities reduce complexity and drive measurable operational results.

Easy Integration with Salesforce

Our modules are certified on the Salesforce AppExchange native, secure, and ready to deploy in your existing environment. No custom builds, no hidden costs. Just activate and start delivering value from day one.

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Faster Implementation with Add-On Accelerators

Pre-built accelerators designed for the utility sector. Each one reduces implementation time dramatically so you go live faster, with less risk and lower project costs.

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Full Lifecycle on Salesforce

From onboarding to invoicing, digitize every stage of the customer lifecycle. Manage contracts, activations, billing, and collections in a single, unified platform without switching systems.

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Process Orchestrator

Your CRM, billing engine, workforce tools, and technical platforms finally talking to each other. Coordinate cross-system processes automatically and eliminate the gaps where errors and delays hide.

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Communication Manager

All regulatory notices, operational alerts, and commercial communications in one place. Ensure every message reaches the right customer, at the right time, with full traceability and compliance.

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Metering Data Management

Meter reads. Consumption gaps. Validation errors. Sound familiar? We centralize and automate your entire metering data flow from collection to billing so you stop chasing data and start trusting it.

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Ready to transform your operations?

Talk to our experts and discover how our platform can drive measurable results

Try our solutions
Our Products

Everything you need to run smarter utility operations

Integrated products that simplify workflows, improve efficiency, and support compliant growth.

Business Process Management (BPM)

Stop relying on complex code and heavy integrations. Our BPM module lets you design and automate utility workflows visually. From field to back office, teams move faster and systems stay connected.

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CPQ

Generate accurate quotes and manage complex pricing structures with ease. Built for the commercial complexity of energy, gas, water, and waste contracts.

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Billing & Invoicing

Handle every billing scenario from standard invoicing to complex multi-service statements with full ARERA compliance built in from day one.

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Document Composer

Create, manage, and distribute regulatory and commercial documents automatically. Every communication, perfectly formatted and compliant.

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Ready to transform your operations?

Talk to our experts and discover how our platform can drive measurable results

Try our products
About us

Beyond Custom Software: Scalable Enterprise Solutions for Utilities.

For over a decade, XU360, powered by Mashfrog Group, has been transforming the way Utilities manage their assets. Experts in scalable enterprise solutions, we empower players in the Electricity, Gas, Water, and Waste sectors to move beyond the limitations of custom software. We provide ready-to-use platforms that guarantee agility, security, and an unbeatable time-to-market

Following resources are part of the Mashfrog Factory

5+

Locations: Roma, Milano, Napoli, Padova, Palermo

70+

People

1

App Exchange Certified Solutions

300+

Salesforce Certifications

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